Returns & Refund

Payment

The payment of the products from the Burda Webshop is carried out by credit card / Paypal or immediate transfer. Your data will be used only for the payment transaction / clearing and will not be saved for security reasons. Please understand that you must enter your information again with every purchase. After ordering, you will receive an order confirmation by e-mail. After the goods have been shipped, you will receive the corresponding invoice via e-mail.

Shipping

Our products are shipped via DPD (or any other package service). We will hand the ordererd products over to our shipping partner within 2 business days. The delivery is according to experience 1 to 2 working days in Austria and 2 to 3 working days in Germany. This results in an average delivery time of approximately 3 to 5 business days. In all other countries, the delivery will take longer.

Shipping costs

country | Shipping Costs for 1 _ 3 _ 6 _ 12 bottles
  1     3       6      12<br />

Österreich (*) 6,50 _ 7,30 _ 8,50 _ 10,70
Belgien 13,30 _ 16,20 _ 18,60 _ 21,80
Bulgarien 36,50 _ 38,70 _ 41,30 _ 45,00
Dänemark 14,70 _ 17,60 _ 20,20 _ 23,20
Deutschland 11,40 _ 13,80 _ 15,70 _ 18,60
Estland 41,30 _ 43,30 _ 44,80 _ 47,60
Finnland 21,70 _ 24,90 _ 25,90 _ 28,30
Frankreich 18,60 _ 22,00 _ 24,10 _ 28,30
Griechenland 49,50 _ 51,60 _ 54,60 _ 61,30
Italien 22,40 _ 24,50 _ 26,60 _ 29,50
Kroatien 23,80 _ 26,30 _ 27,80 _ 30,60
Lettland 36,00 _ 38,00 _ 39,50 _ 42,30
Litauen 30,70 _ 32,70 _ 34,20 _ 37,00
Luxemburg 13,30 _ 16,20 _ 18,60 _ 21,80
Malta 92,90 _ 124,70 _ 149,70 _ 215,60
Niederlande 13,30 _ 16,20 _ 18,60 _ 21,80
Polen 23,90 _ 26,00 _ 27,50 _ 30,20
Portugal 53,10 _ 56,00 _ 58,40 _ 61,50
Rumänien 29,70 _ 31,40 _ 34,10 _ 36,80
Schweden 18,70 _ 20,10 _ 21,40 _ 21,80
Slowakei 17,40 _ 18,40 _ 19,70 _ 23,30
Slowenien 15,00 _ 16,10 _ 17,40 _ 21,00
Spanien 41,60 _ 45,10 _ 47,30 _ 50,30
Tschechien 15,90 _ 17,10 _ 18,40 _ 21,40
Ungarn 15,90 _ 17,10 _ 18,40 _ 21,40
Zypern 102,00 _ 143,70 _ 184,10 _ 228,50
(*) free of charge from a merchandise from EUR 200,00

All prices are in € incl. 20% VAT., Truck-toll Austria, diesel surcharge and packaging. The bottles will be delivered in a shatter-resistant special box by DPD or another parcel service. Delivery will be made to the delivery address given by the customer. If the delivery is not possible, because the customer is not present at the time of the package handover, the parcel service will leave a message with the information at what time the 2nd delivery attempt will occur. There will be 3 delivery attempts. After the 3rd unsuccessful attempt the parcel will be returned to Privatkellerei Christian & Raimund Burda GmbH.